Returns + Exchanges
CONTACT US: Email us at shop@chaarg.com.
ORDERS: CHAARG processes + ships in stock items within one week.
SHIPPING: We offer shipping flat rate $6 shipping for all United States purchases. Unfortunately, we do not ship internationally [yet! : )].
RETURNS: We hope you love your CHAARG gear! If for any reason you are unhappy with our gear, we accept returns within 15 days of purchase. Your item must be in the original condition. Simply email us with why you would like to return your order [shop@chaarg.com] + we will provide a return shipping label. A few items are exempt from being returned: CHAARG Memberships, CHAARG FitPlans, ++ discounted gear [used with a code, or marked as final sale].
Please mail your gear to the below address:
CHAARG – Industrious
320 W Ohio Street #3W
Chicago, IL 60654
Once the return is received, we will send you an email letting you know + refund you immediately after!
EXCHANGES: Similar to refunds, we will exchange items within 15 days of purchase. Please email us [shop@chaarg.com] if you would like to exchange an item. We will provide a return label + If for some reason we do not have the size in stock, we will refund your order.
PRESS//MEDIA//PARTNERSHIP QUESTIONS: Email us at hello@chaarg.com.